Shipping information
What documents are included with the shipment?
What are your shipping costs?
Below please find a brief overview of our shipping costs. The exact costs for certain EU countries and for countries outside of the EU may differ. The final shipping costs will be displayed during the checkout process.
- Germany: 2,80 Euro (incl. VAT)
- European Union: 5,40 Euro (incl. VAT)
- Outside EU: 8,50 Euro (VAT does not apply)
Please also take note of our Terms and Conditions.
Shipping transit times
We fill your order once we receive your payment. For destinations within Germany, you typically receive your shipment within 3-4 working days after we have received your payment. International transit times are listed here. Please calculate one additional working day for filling your order.
In rare cases, one of the items you have ordered may not be in stock. We will contact you if that should happen.
Shipping agents
Depending upon weight and destination, we ship your order as first class / priority mail or as a package. Most items are shipped via DHL. PO Boxes are acceptable for small orders only. All other shipments require a valid company or personal address.
What if I have special needs?
Do you need it right away or do you want to place a volume order? If you have any special needs or requirements, please do not hesitate to contact us.
What documents are included with the shipment?
All shipments come with an itemized invoice which also includes shipping costs and VAT.